Preventative Service Agreements Backed by Manufacturer-Certified Standards
At Lets Wire It, our Preventative Service Agreements (PSAs) keep the systems we install performing the way they were designed to, not just running until something breaks. As a Panduit End-to-End Certified installer, Ubiquiti Elite Partner, and 20+ year Brivo access control dealer, we build maintenance plans around manufacturer-backed standards for AV, network, security, and access control systems. Regular inspections, software updates, and proactive troubleshooting catch problems before they cause downtime, extending the life of the systems your business depends on.
Comprehensive Preventative Maintenance for Your Technology Systems
Our Preventative Service Agreements offer customized maintenance plans for AV systems, security setups, structured cabling, and more. Tailored to fit the specific needs of each client, our PSAs help you avoid costly repairs and unexpected downtime with proactive support and regular system care.
Detailed Service Breakdown
Routine inspections help identify potential issues before they escalate, ensuring that every component of your system is functioning properly. Our team conducts thorough checks to keep your systems running smoothly and efficiently.
Visual and Operational Checks
Inspecting for any visible wear or damage and verifying that systems are operating as expected.
Performance Testing
Running performance tests to ensure optimal functionality and resolve any minor issues.
Preventative Adjustments
Making necessary adjustments to settings and calibrations for maximum efficiency.
Scheduled Maintenance &
Software Updates
We keep your technology current with scheduled maintenance and timely software updates, improving functionality and enhancing security. From firmware upgrades to patch management, we keep your systems optimized and secure.
Firmware & Software Update
Regularly updating software and firmware to improve performance and address security vulnerabilities.
Patch Management
Proactive installation of software patches to prevent system bugs and maintain up-to-date security.
Compatibility Checks
Ensuring all components are compatible and fully integrated after each update.
Troubleshooting & Technical Support
Our preventative service agreements include remote troubleshooting and technical support, ensuring that minor issues are resolved before they impact operations. Our support team is available to help when you need it.
24/7 Remote Support
Round-the-clock support to address any issues as they arise, minimizing downtime.
Incident Tracking & Resolution
Logging and resolving incidents with detailed tracking for improved future performance.
Remote System Diagnostics
Identifying and resolving issues remotely, reducing the need for on-site visits.
Emergency Repair Services
In the event of a critical issue, our emergency repair services ensure rapid response and swift resolution. With priority access to our technicians, our PSA clients enjoy minimal downtime and quick repairs when it matters most.
Priority Technician Access
PSA clients receive prioritized access to our technicians for urgent repairs.
Rapid Response Times
Quick, responsive support to minimize disruptions and get your systems back online promptly.
Replacement Parts Inventory
Access to a dedicated inventory of replacement parts to expedite repairs.
Proactive Maintenance for Long-Lasting System Reliability
With a Preventative Service Agreement from Lets Wire It, you're choosing a maintenance partner with real dealer credentials behind the work, not just a technician with a checklist. As a Panduit End-to-End Certified installer, Ubiquiti Elite Partner, and 20+ year Brivo access control dealer, we bring manufacturer-backed standards to every inspection, software update, and repair. Regular maintenance, priority repair service, and proactive troubleshooting mean less downtime, better performance, and systems that stay reliable for years, not just until the warranty runs out.
Frequently Asked Questions
Frequently asked questions
“Since signing up for a Preventative Service Agreement with Lets Wire It, we’ve experienced fewer issues and less downtime. Their regular maintenance and support have kept our systems running smoothly, and their team is always responsive and helpful.”
— James L., Facilities Manager
